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Trial Policy

We work hard to make history’s finest mouthpieces and instruments.  

We want you to experience this for yourself!

 

Purchase up to three mouthpieces and two saxophones. We ship FREE in the USA!  Shipping for International orders will be determined on a case by case basis.* We normally take up to 3 business days to process new orders before shipping. Product sent to forwarding companies will be shipped after payment has cleared.  

 

After receiving your products, please enjoy one week to play test them.

 

If you wish to return a product, contact us at info@theowanne.com for a Return Authorization.  Send all returns to:

Theo Wanne™ Mouthpieces
1515 Fraser St, Suite 108
Bellingham WA 98229
Email: info@theowanne.com

You are responsible for return shipping charges. A full refund will be issued to you within one week of us receiving your package.**

 

* Import taxes may be applied to the delivery of your order by your country.  Such taxes are your responsibility, and are not refundable by us should you decide to return your order.  We do not mark down or undervalue declaration values.

** Product must be in new condition to be returned. Dirt, nicks, scratches, bite marks, and discoloration are all considered damage. Damaged product will be returned to you and treated as purchased. All original hardware and packaging must also be included with each item returned. Items returned in any other condition may be subject to a cleaning or repair fee.