TRIAL POLICY

Our products are the most innovative, highest quality, and best in the world! And, we want you to try them so you can experience this yourself! Our trial policy:

  1. Purchase up to three mouthpieces and two saxophones. We ship for FREE in the USA!!!!!*  Shipping for International orders will be determined on a case by case basis.**
  2. After receiving your products, please take one week to play test them.
  3. If you wish to return a product, please contact us. All returns must be sent to:
  4. Theo Wanne™
    1221 Fraser Street, Suite E2
    Bellingham, WA 98229, USA
    Phone: +1 360 392 8416
  5. You are responsible for all return shipping charges. A full refund*** will be issued to you within one week of us receiving your package.

*Shipping charges on returns and exchanged pieces are the responsibility of the customer.

**Import taxes may be applied to the delivery of your order by your country.  Such taxes are your responsibility, and are not refundable by us should you decide to return your order.  We do not mark down or undervalue declaration values.

***Product must be in new condition to be returned. Dirt, nicks, scratches, bite marks, and discoloration are all considered damage. Damaged product will be returned to you and treated as purchased. All original hardware and packaging must also be included with each item returned. Items returned in any other condition may be subject to a cleaning or repair fee.